Frequently asked questions

Each product page lists its own MOQ. For most items the MOQ is low enough to fill a mixed consignment — you can combine several models in one order rather than buying a full carton of each.

Our price depends on quantity, destination port and the shipping method you prefer. Send us the models and quantities you need and we will reply with a quotation that includes freight to your port, usually within one business day.

We confirm payment terms on the Proforma Invoice for each order. Details are discussed directly with our sales team so that both sides agree on a method that works for your country and your bank.

For many items we can arrange neutral packaging or OEM branding. Availability depends on the manufacturer and the order quantity. Mention it in your inquiry and we will confirm which models support it.

Lead time shown on each product page is the time to prepare goods at our warehouse. Transit time after that depends on the route: typically 20 to 40 days by sea, or 5 to 12 days by air express. We quote the option that matches your deadline.

We are a supplier — a distributor and trading company. We buy from the brands and from established distributors, hold stock in Shenzhen, and consolidate mixed orders into one consignment. That is what lets you combine many brands in a single order with one set of export documents.

Yes — that is the main reason buyers work with us rather than each brand separately. We consolidate everything in Shenzhen and ship it as one consignment with one set of documents.

We buy through the brands and established distributors. Every unit we ship is a genuine product, and we confirm the model and version with you before dispatch.

Yes. We can supply product photographs and specification sheets for the models you stock. Two conditions: we only pass on media we are allowed to share, and if a brand has its own media-usage rules we will tell you rather than hand you images that could cause you a problem.

Usually yes. This catalogue covers the fastest-moving models, not everything we can access. Send the model numbers and we will confirm availability and price.

Certification depends on the model and on your market. Tell us which certificate your customs broker or marketplace requires, and we will confirm what the factory can provide before you order.

Check the cartons against the packing list on arrival and photograph any damage or discrepancy, including the shipping mark. Send us the photos and we will look into it with you and agree on a solution.

Yes. If you have an agent or forwarder in Shenzhen we can release the consignment to them, or ship on your account. Many experienced buyers prefer this because they control the freight rate.